Hospitality, Spa & Wellness: What’s Working and What’s Not

The Luxe Life: Hospitality, Spa & Wellness; What’s Working and What’s Not Panel moderated by Susan Harmsworth, MBE, UK Panelists: Alcide Leali, managing director, Lefay Resorts, Italy Sheila McCann, general manager, Lanserhof UK, UK Aldo Melpignano, managing director, San Domenico Hotels, Borgo Egnazia, Italy Robert Herr, general manager, The Bürgenstock Selection, Switzerland

Hotel Chains vs. Family-Owned Hotels

Moderator: Dr. Franz Linser, CEO, Linser Hospitality GmbH, Austria Participants: Aldina Duarte Ramos, Global Director, Well-being Product, Accor Hotels, Luxury & Upscale Brands, France Eva-Maria Hasenauer, Hotel Manager, Lanserhof Tegernsee, Austria Neil Jacobs, CEO, Six Senses Hotels Resorts Spas, Thailand Josef Georg Margreiter, Managing Director, Tirol Werbung GmbH, Austria