Hospitality, Spa & Wellness: What’s Working and What’s Not

The Luxe Life: Hospitality, Spa & Wellness; What’s Working and What’s Not Panel moderated by Susan Harmsworth, MBE, UK Panelists: Alcide Leali, managing director, Lefay Resorts, Italy Sheila McCann, general manager, Lanserhof UK, UK Aldo Melpignano, managing director, San Domenico Hotels, Borgo Egnazia, Italy Robert Herr, general manager, The B├╝rgenstock Selection, Switzerland

Hotel Chains vs. Family-Owned Hotels

Moderator: Dr. Franz Linser, CEO, Linser Hospitality GmbH, Austria Participants: Aldina Duarte Ramos, Global Director, Well-being Product, Accor Hotels, Luxury & Upscale Brands, France Eva-Maria Hasenauer, Hotel Manager, Lanserhof Tegernsee, Austria Neil Jacobs, CEO, Six Senses Hotels Resorts Spas, Thailand Josef Georg Margreiter, Managing Director, Tirol Werbung GmbH, Austria